SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came faster than stated. Three weeks instead of two months. The cloth is nice. The truth is sewn around the edges. Useful. Applicator convenient. And a small napkin is just a bomb! I'll order a dozen more. I will test ceramics after polishing. I'll leave a tip. I will order more goods from this store ++. Who bought a big set?
It took a long time to get here. Lack to prove
All as in the photo, it came quickly enough! I did not try yet, as I will try to add feedback! For now everything is cool, thank you
Yes all well let's see how long it will work
I needed it urgently on this order with fast delivery, in the set there was a ceramics, a skim, "anti-Rain" and another composition for updating ceramics (on the instructions to wear although the Friends of the diets said that it is applied after 1 layer of ceramics) Ceramics was applied without problems like even when applying a real fiber and a rag with which to apply a curfew) hydrofob and the brightness of the color are present, all right? (Additional composition in half a year I will apply) Now why 4 stars .... Anti-rain applied like and always washed the glass began to apply the composition of the Glass took and became matte white and not polished! Eat that shit! Divorce remained not big but do not interfere so far .. I did not move on... Applied 2 layers after polishing
Delivery is a month. After applying to the car-I will complement the review.
Good liquid glass, covered them with a car, everything is fine. Arrived in 10 days
מצויין תודה
Shipping Super! 4 days to Moscow. Until I tried, I'll check later.
Fast delivery by courier to the house. The packaging was a little crumpled, but nothing was broken. Try it later
Fast shipping. Good Goods. Great store. Recommend.
Cool
Delivery mega long! But the parcel came. Polerna machine and apply the product
Everything is super!
The goods came in 5 days. Quality is super. The bottle was enough for 4 layers. Microfiber in the kit lasted ractically to the end, but it is better to buy another (with small pile). Applied to the part and after 30 seconds slowly washed. If you delay, the glass will dry
shipment is fast, an item was missing but the store sent it right away. great communication. haven't tried it yet. i recommend
Доставка из Москвы до Екб заняла 7 дней, ушли мелкие царапины с порогов и за ручками, машина стала сильней блестеть. Советую продавца и товар))
Товар полностью соответствует описанию. Доволен покупкой.
Receipt and respect
Not until you
Packed well, nothing mint. Sponge and fiber are excellent. Quality has not been checked yet.
The package went a month before Tyumen, packed not very T. to all the mint boxes but the liquid whole I would say that as in the bag wrapped, suede is not much better to buy yourself. Until I get in, I'll drop off later.
Norms
It's super. Let's see how much it's enough.
Still use this but once well arrived four key Shipping company is that in some toys