SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good !!!
Very good.
Excellent product!!!
The quality is good, it came relatively quickly (weeks for three-four), this video is recorded: dial YouTube/f6iw0wkl8a0
Крепление под китайскую защелку с другого заказа. Родная не подошла.
Buena calidad, buena sujeción y muy contento con el producto en general. Me gustaría que viniera con en adaptador, ya que tuve que buscarlo por otro lado, pero por el precio merece muchísimo la pena. Me ha encantado la calidad de las gomas de tela elástica y la parte de sujeción de plástico es resistente. Si necesitara otro o para recomendarlo, compraría este mismo sin duda.
Finally after about 3 months received the product intact. I know crona virus caused delay. so 5 stars.
Norms
Long delivery to Russia, 2 month
Everything is like in the description, cool thing! Delivered quickly enough, I recommend
Product as described gives a good stability to the camera.
Normal mount, holds well, comfortably sits
Good quality plastics, the only negative is not included in the clip, with which the camera is attached. In Kiev the goods came for a month and 14 days
ok
Top cheaper than the original
Quality is good. Plastic + rubber bands. Seller recommend. Thank you.
nice product, good quality.
I bought a second belt. In the first when falling on skiing broke the buckle, after about the fifth use.
Excellent fastening. Good belts. It was a long truth.
Recommend all comply with the description
All OK as usual
Excellent
bueno
It was delayed but arrived in perfect condition, very good quality, nothing to envy original products
No smell of China