SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Полностью соответствует описанию, ребёнок в восторге. Посылка шла чуть больше полутора месяцев. Очень необычная штучка, рекомендую.
The correcpond article has the description and it works so everything is ok for me
It works perfectly and shows time, although it is very loud, but not critical. Looks cool, I recommend
The goods came in time. Everything is fine. Thank you! I did not communicate with the store.
Thank you, got it.
There was an issue at first but it works fine now. Hopefully, it will continue to work correctly. The shipping was fast.
Excellent product! I really liked it! :)
It's cool, but it's useless. To keep watch too noisy. So it's just a prick. And so the goods came in a blister, quickly and safely. Thanks store
Arrived safely. Thanks
Clock cool everything works only propeller flimsy strong vibration tried to bend curves blades did not help and more numbers jump in side trivia and the whole picture spoils
Problem time is set
Excellent. Honest store.
Completely compliant! Super visu; Effect guaranteed at the office!!
The fan came in a little crumpled, most likely in the way it was sunk. The dispute did not open, everything works and is configured. I took myself for a sample, if you buy someone as a gift, ask the store to pack better. For their money, the trinket is useful, at night it makes a moderate noise. Next I will take from this seller.
пришла посылка быстро, все работает и настраивается
They came with the pompous blades, but it was okay, I straightened it up, opened the dispute because one fan was spoiled or not checked or on the road damaged (the dial is offset-defective LED) 5 stars for the fact that the dispute in my favor, half returned ordered 2 pcs, one works (a little krivovat), the other in the dump!
Perfect, what I was looking for and very fast
Nice, works well and gives the time... True clock
Vibration was strong. I stuck the sinker and the vibration went missing. Toothpick for comparison of the size of the sinker.
Fast delivery and good product! Thank you store!
Works like a charm ! Thanks
Product is very cute. Gives a nice amount of air on face.