SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The matera is amazing. The material and seams are great
It fits my Fuji xt4 very neatly. Don’t expect to get a larger slr into this it’s small. Quality is ok but the strap could be better. Overall it’s ok.
The product is exactament com diu a la descripció, bona qualitat, tamany. I a més ha arribat molt ràpid!
Delivery two weeks. For their money is normal, but there are shortcomings. Some of the threads stick out, the carabiners are weak, the seams are curves and will have to be sewn in some places. But the main thing is that fotik got in, the rest is all right.
Excellent bag for the camera. Stitched qualitatively. Corresponds to the photo and description.
Bag fire. There's a lot of room. Delivery fast
Отличный чехол. Идеально подошел для камеры.
Gostei do produto, qualidade 4 estrelas. Relação qualidade-preço boa! Parece ter boa qualidade e dar proteção à máquina fotográfica, que é o objetivo do produto. A foto do anúncio é igual ao produto, o que é um fator positivo pois muitas vezes verifica-se que isso não acontece. Aconselho o produto. A entrega poderia ter sido mais rápida mas perante a situação do mundo neste momento compreendo que acabe por demorar mais do que aquilo que estava previsto.
Es mas grande de lo que esperaba pero esta muy bien, llego super rapido en 6 dias.
Good bag :)
хороший чехол. как на фото.
In delight, the goods are excellent for all 100%, the purchase is satisfied, delivered quickly
Помещается и фотик с китовым объективом и телевезионный объектив
Delivery fast. The quality is excellent. Canon 2000D went perfectly, and the place remains. Recommend for purchase.
First purchase! Tell test drive!) store and goods passed on excellent!!! The son is satisfied with the quality' and I in addition to the speed of delivery! It's fine! Recommend!
Coffe of decent quality, only smells like chemistry. I hope it will blow out! The store did not communicate, the order sent quickly.
It came pretty fast! Quality is good!
Excellent bag, thanks to the store
SVE U najboljem reduction
Everything is OK, but strong sharp, chemical and poisonous smell of gum on the strap for socks on the shoulder, I had to cut it off the strap and throw it out. Delivery to aihal 34 days.
Satisfait de la commande