SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came very quickly in two weeks, but the glass was smaller in size. The store promised to send a new glass, I will wait.
All as in the description. Packing is reliable, delivery about 25 days.
Ordered on September 22, came on October 28, although the country of destination reached faster, apparently, delay at customs or tracking problems. The glass came in a container, with napkins, everything is as expected. I have Redmi 4A, the ordered Glass has one big recess for the Speaker and camera, which is strange, maybe new standards. In general, everything is fine, I'll go put :)
order as you describe good value for the money 44 days delivery from the time or order to the time of arriving thank you
Thanks fast delivery I order constantly
Okay, thank you.
Good glasses. Recommend.
Скло нормальне, але трошки менше за розмірами, по краях залишається багато місця
The goods are not foreign money returned
To Kemerovo has reached a month, the child is happy, she is not right for a long time
A little long.
It came quickly, thank you
Unfortunately, the store was wrong and sent the wrong glass (((
Great glass. Everything came up. We order the second time
The glass came whole, packed perfectly, in a pencil case.
Arrived in 12 days, but it's strange that they are on all sides less display and therefore the phone screen is completely protected. Maybe something I do not understand, but last time everything was perfect, there was another store.
Good quality and good service. good quality and good service. I order not for the first time. You can safely take!!!
Normal for your money
Very good. Excellent packaging. Tracking with dublem on El. Mail. Nice order. Thank you!
Glass is good. Not the first time I order.
The glass came a little other than before, I order already the 4 th time from this store, on this phone model, the glass came to the same model, but a little other Steel, the photo can be seen, the cutout under the speaker and the camera changed, and the glass became shorter than the previous one, it was a little upset
I order not the first time. Good quality. I recommend the producer!!!
The order was received, I order from this store not the first time. Although the box was wrinkled, but the glasses were not hurt. The order is satisfied.
Glasses for Redmi 5A-do not correspond to the size of the phone. Narrow and short. 2 times such a jamb. We will not order more here.