SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The magnet is good, keeps the phone made of glass without problems. Recommend
very very fast excellent quality good store
I have not installed it yet, but it keeps the phone tight.
2months shipping, but product is ok.
The store is sociable and responsive, but the quality of the goods could not evaluate, because so u didnt get it :(! After opening the dispute, the money was returned immediately and without problems! For a seller of bad say can not say anything, I just probably have no luck with the delivery!)
Goods consistent with the description, delivery according to ustleniami. The item without reservations. Yours
The product arrived quickly, meets expectations, recommended
Odne Z kravashchiy Priban tsyogo rock))). (2 PCs Nalipki for phone)
Great product according to ddscriptio... like it very much...
Very good looking.
very good company and products.
very good product, but veeeeery long delivery
Доставка ровно месяц (латыши не торопятся), трек не отслеживался. По товару всё отлично, теперь есть пластина с кожзамом, приятненько наощупь, есть и голый металл. Держатель обрезиненный, тоже норм. Скотч запасной в комплекте, и всё такое. Всё хорошо. На фото слева старая пластина этой же марки держателя.
Iphone 11 pro max держит на кочках плохо. Заказал второй такой же, на двух должен держаться.
This is not the first device from this firm. Quality and speed of processing orders as always at the height.
No questions to the quality, but I would like the holder to be a little bigger...
The magnet is very strong)), from the deflector comes out together with the phone.
The holder is cool, naikanic to the very item no, strong magnet. With the store did not communicate, but waited for a very long time the parcel, the track was not tracked.
Looks like not bad, the phone keeps sure
מצויין recommend heat
It's all right! Packing on 5, the phone keeps
Convenient holder. Attaches to any smooth surface, does not take up much space. Unfortunately, through the case the phone does not hold, the phone slides. I had to stick an additional disk on the case, which was included. He keeps it very tight. In general, I am pleased, much better than indifferent and cumbersome analogs, which are attached with suction cups to the glass and take up a lot of space.