SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gearnify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gearnify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Brought by courier, quickly, ordered 25.11 brought 29.11, thank you to the store!
Bag Top just like in the picture. It's made to time written. -Place storage, there are cells. Inside there is a protective inner שמגן on הטאבלט.
Very satisfied with the quality. Fast shipping. Within a week
I am very pleased with the bag, I came in 5 days, this is the fastest delivery, I recommend the store,
Really speedy delivery - good product
The bag is good, it corresponds to the description. Ordered 27.08, received 9.09! Thank you store! Recommend.
Заказ с трэк номером до Подмосковья дошел за 10 дней. Всё устраивает, куча карманов для периферии. Рекомендую.
Super good quality and very nice!
Сумка понравилась, соответствует описанию. Доставили за 5 дней.
Сумка отличная, доставили быстро!
took a smaller size. my laptop Just fits.
идеально. доставка 6 дней.
Товар соответствует описанию. Качество хорошее! Доставка ОЧЕНЬ быстрая: за 4 дня до Челябинской области!
Very cool bag, under the color of my laptop. I took the size 14, went perfectly. Many pockets: for charging and other trivia. The bag is light. There is no belt, but I do not need it. I ordered delivery from Russia. Sent 7.08, came to mail 9.08. Thank you store!!!
I have not received the request and I can not open a dispute
The goods were delivered very quickly, the courier brought home
I ordered 14 diagonal, I sent 15. Contacted him, said open a dispute for compensation. Requested half the price, immediately the same day the dispute was accepted. I'll try to sell it through Avito for half the price. Under the heels all the same in the Internet shops local for cheap you can buy. Quality is good, there is a cover without handles of the same company. That's why I ordered it. For honesty I will produce 5 points
The bag is great! Thank you! The track was given incorrect, not delivered. Ordered delivery from Russia, arrived quickly
Delivery did not arrive. Refunded full amount.
fast delivery , the goods conform to the description
Their service and product is good!
Nice item. thank you!
Good Goods. But shipping... Thank you very much! Good luck and success in business!
The quality is good
Quite fast delivery. works very good. I recommend this store.